Question 1

What’s included in the price?

Accepted Answer

• Full room and board for overnight camps
 • The meal plan at day camps varies based on location
 • Typically 4-6 beds per room with en-suite bathroom, see location for more specific information 
 • All entry and rental fee for booked program activities 
 • German and English speaking camp leaders 
 • A full program throughout the day for day camps, plus evening program for overnight camps 
 • English speaking supervision through experienced and trained educators

Question 2

When is the payment due?

Accepted Answer

For overnight camps: total amount 4 weeks before camp starts
For day camps: total amount within 14 days of booking

Question 3

How much does it cost to go to a Prime Youth camp?

Accepted Answer

The price depends on the program, location, accommodation and duration.

Question 4

What happens if my child falls ill or is unable to attend the overnight camp for other reasons?

Accepted Answer

We recommend travel cancellation insurance to be on the safe side.

Question 5

Is there a discount if we drop off our child later or pick them up earlier?

Accepted Answer

If possible, we recommend that you bring your child at the beginning of the camp so that they can integrate well into the group and pick them up at the end of the camp so that they do not miss any group activities or the end of camp. There is not a discount for either.

Question 6

Can my child travel to the camp alone and travel home alone at the end?

Accepted Answer

In order for your child to travel home alone, we require a written declaration of consent from a parent or guardian.

Question 7

What does a typical day look like?

Accepted Answer

We adapt each program individually to the location of the camp and its surroundings. We select the best excursions and activities that are perfectly suited to each location. Please take a look at the description of each camp.

Question 8

When does the camp start and end?

Accepted Answer

The start and end times of the camps vary depending on the camp. 
Overnight camps usually start between 2:30 pm and 3:00 pm on the day of arrival and finish after breakfast on the departure day between 10 am and 11 am. 
Day camps usually start at 9:00 am and end at 4:00 pm.
On the day of arrival, we cordially invite all parents and guardians to a short introductory meeting. We would like to introduce ourselves, explain the rules of the camp and answer any questions you may have.

Question 9

Can children outside the age group specified in the camp description also take part?

Accepted Answer

Our age limits are set so that all participants can feel comfortable in the small group. In individual cases, we are happy to check whether exceptions are possible. However, participation is unfortunately not possible in the case of larger age deviations. Please contact us so that we can discuss your request together.

Question 10

Dietary needs and allergies - What we can offer:

Accepted Answer

We are happy to consider different dietary requirements such as:
Vegan/vegetarian diet
No pork
Gluten-free food
Lactose-free meals
Fructose-free meals
Important note: Despite careful preparation, the hostel kitchens cannot guarantee that the meals are completely free from traces of allergens. In the event of severe allergies or intolerances, please contact the hostel directly in advance to discuss the individual options and ensure the best possible care.

Question 11

What happens if my child gets homesick?

Accepted Answer

Homesickness is a natural reaction and can occur during camps, especially if it is the first time away from home. Our experienced camp team is specially trained to respond lovingly and individually to homesick children. Depending on the situation, we can provide positive distraction through joint activities and personal attention. In intensive cases, we will of course contact you as parents to find the best solution together.
To support your child's adjustment and camp experience, we've found that scheduling one daily call, rather than multiple check-ins, helps participants fully engage in camp life. The best times for these calls are between dinner and the evening program (approximately 7 PM) or after breakfast (approximately 8:45 AM).

Question 12

How will my child be integrated if they come to camp on their own?

Accepted Answer

If your child comes to camp alone, our dedicated counselors will actively support your child in quickly making new contacts and feeling comfortable in the group - whether through activities, conversations at the dinner table or group games.

Question 13

What is your mobile phone policy?

Accepted Answer

We understand that participants rely on their phones to stay connected with family, take photos, and set alarms. However, to ensure everyone can fully engage in our activities and get proper rest, we have the following guidelines:
 • During activities: Please keep phones stored away unless specifically needed for the program
 • At bedtime: Phones should be turned off or set to "Do Not Disturb" mode
 • Designated times for calls home, photos, and alarms: You're welcome to use your phone during free periods to contact family, capture memories during photo opportunities, and set needed alarms
If these guidelines aren't followed, staff may temporarily hold phones until the next appropriate usage period.

Question 14

How much pocket money do you recommend for a week?

Accepted Answer

We recommend 25 euros pocket money for camps with overnight accommodation and 20 euros for day camps.

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